AfterShip- Customer experience platform sparks loyalty and engagement for global eCommerce brands and retailers.

Efficient shipping management is crucial for success in the fast-paced world of eCommerce. AfterShip has emerged as a prominent player in this sector, demonstrating exceptional growth and a commitment to transforming shipping logistics. Established in 2012, AfterShip has been providing innovative solutions that cater to the complex needs of modern eCommerce businesses.

At the core of AfterShip’s success is its multi-carrier shipping software, designed to streamline and simplify the shipping process for companies of all sizes. This platform integrates a range of services into a unified portal, allowing businesses to manage multiple carriers efficiently, reduce costs, and enhance operational workflows.

As global commerce continues to expand, retailers face mounting pressure to integrate with an increasing number of carriers, each with unique systems and requirements. AfterShip addresses this challenge by offering a seamless solution that consolidates carrier management and fulfillment operations into a single, automated platform. This approach not only simplifies shipping processes but also ensures that businesses can respond swiftly to new market demands and carrier options.

A critical feature of AfterShip’s platform is its ability to automate shipping workflows. By leveraging real-time data and advanced algorithms, it enables businesses to automate label generation, shipment tracking, and rate comparison. This automation reduces manual errors, accelerates shipping times, and enhances overall efficiency. With 80% of fulfillment operations automated, companies can focus more on strategic growth initiatives rather than getting bogged down by repetitive logistics tasks.

AfterShip’s growth is driven by our dedication to simplifying shipping through automation and seamless carrier integration. These truly solidify our position as a leading force in the fast-evolving eCommerce sector. — Teddy Chan, Co-Founder & CEO

Flexibility and integration define AfterShip’s strategy, supporting over 100 carriers and seamlessly integrating with major eCommerce platforms like Shopify, BigCommerce, and WooCommerce. This extensive network facilitates effortless shipment management and operational scaling without extensive IT resources. The platform’s API capabilities further enhance its adaptability, allowing businesses to incorporate AfterShip’s features into existing systems with minimal disruption.

Navigating international shipping can be complex due to diverse regulations and compliance standards. AfterShip addresses these challenges by automating the generation of commercial invoices and required shipping information, simplifying global operations for businesses.

Beyond shipping management, AfterShip enhances the post-purchase experience. Its tracking software offers end-to-end visibility, proactive notifications, and customizable tracking pages. Timely updates and clear communication improve customer satisfaction and reduce support tickets related to shipment inquiries. This commitment to customer experience has bolstered AfterShip’s reputation as a reliable partner for leading global brands.

AfterShip’s rapid expansion is driven by its efficient multi-carrier shipping solutions, seamlessly integrating with over 115 carriers and major eCommerce platforms like Shopify and BigCommerce. This integration reduces the manual effort needed for carrier management, allowing businesses to concentrate on scaling their operations.

The company provides real-time shipping rates and delivery times via carrier APIs, enhancing decision-making. Flexible delivery options, such as collect-on-delivery and Saturday delivery, further improve customer experience. The platform effectively reduces supply chain costs and enhances delivery accuracy by integrating smoothly with existing tech stacks and minimizing the need for extensive IT resources.

With a client roster that includes major brands such as TOMS, Kylie Cosmetics, and Gymshark, AfterShip’s reputation for excellence is well-established. Its ability to support over 17,000 customers and integrate with 1,000+ carriers worldwide speaks to its robustness and reliability. The platform’s extensive feature set, including carrier performance data, shipment tracking, and customizable notifications, contributes to higher customer satisfaction and operational efficiency.

AfterShip’s innovative approach to multi-carrier management and automation transforms shipping logistics. Its platform simplifies complex logistics, enhancing operational efficiency and customer satisfaction. As eCommerce evolves, AfterShip’s role in shaping the future of shipping remains pivotal.