In an era where personalization and efficiency are important, companies in the travel and hospitality sector are constantly seeking innovative solutions to stay competitive. Amid this dynamic landscape, TravelNet Solutions offers cutting-edge property management solutions tailored to the growing needs of hospitality companies.
TravelNet Solutions delivers a comprehensive suite to boost operational efficiency and guest experience. Its flagship platform, TrackSuite, integrates a top-tier property management system (PMS), customer relationship management (CRM), and call center software. TrackSuite includes TrackEcommerce, TrackDistribution, TrackPayments, and TrackRevenue to enhance platform capabilities. With over 75 integration partners, it is a highly adaptable solution.
Designed with input from over 1,400 hospitality professionals, TravelNet’s TrackSuite addresses industry demands with a robust PMS, marketing automation, and advanced digital services, streamlining guest communication, booking processes, and website development. It simplifies and enhances property management through integrated tools. At its core is TrackPMS, a versatile property management solution that integrates with key industry providers via a robust API. Complemented by TrackCRM for optimizing guest records, TrackPayments, TrackDistribution, and TrackRevenue, it supports various functions from operations to advanced reporting.
The platform excels in direct bookings with TravelNet’s TrackEcommerce for easy, mobile-friendly website creation and a seamless booking engine. TrackPulse empowers sales teams with top-notch contact center tools, while TrackRevenue provides precise rate and revenue management based on market data. TrackSuite also facilitates efficient channel distribution across platforms like HomeAway, VRBO, and Airbnb, simplifies payment processing, and offers detailed reporting for improved performance and profitability.
From humble beginnings to revolutionizing hospitality technology, our mission is to empower every hospitality company with innovative solutions, creating a level playing field for success and growth. — Ryan Bailey, CEO
TravelNet’s Track Hospitality Software hailed as the “Vacation Rental Software of the Future” by VRMB, transforms property management through advanced automation and integration. Its core, TrackPMS, centralizes back-office operations, including trust accounting, automation, and housekeeping. Key features include a sophisticated hospitality CRM that consolidates guest interactions into a single system, eliminating the need for multiple logins and outdated records. TrackPulse enhances sales team performance with advanced contact center tools for agent management, unified communication, and performance coaching.
TrackPMS by TravelNet integrates front- and back-office functions, offering robust rate management, a secure booking engine, custom guest and owner portals, and precise trust accounting. It also streamlines direct distribution to platforms like Vrbo, Airbnb, and Home2Go, while automation and triggers optimize efficiency. Its innovation extends to detailed guest profiles for targeted marketing and personalized communication, featuring booking lead management, audience segmentation, and automated email and SMS campaigns to boost engagement and loyalty.
TrackPulse contact center software by TravelNet enhances revenue and service quality by integrating call tracking, agent management, and performance analysis across various communication channels like phone, email, SMS, and chat, improving team efficiency and guest satisfaction.
TravelNet’s Advanced Hospitality CRM optimizes guest data management with a unified solution that integrates seamlessly with property management systems (PMS). It centralizes lead data, tracks conversion rates and lead sources, and boosts Revenue Per Available Room (RevPAR) through real-time insights and effective follow-ups. The CRM also automates and personalizes email and SMS campaigns based on guest data, improving engagement and conversion rates. Automated guest surveys collect feedback to refine experiences.
TrackRevenue, acquired by TravelNet Solutions in the fall of 2022, enhances Track PMS with advanced dynamic pricing through its ART (Automated Rate Tool). ART adjusts pricing based on live market metrics, simplifying rate management for various periods and customizing pricing strategies to fit property-specific sensitivities. Features include limitless tags, fixed or percentage-based adjustments, time-based premiums or discounts, and dynamic minimum stay rules.
TravelNet Solutions has evolved from its humble beginnings into a global leader in hospitality software, revolutionizing property management and guest experience. With a commitment to innovation and customer success, it empowers hotels, resorts, and vacation rentals to excel in a competitive market.
