For enterprises across the shipment industry, fast delivery is directly proportional to high customer satisfaction, and OneRail understands the importance of timely deliveries. As a pioneer in delivery solutions, OneRail offers world-class software with LaaS (Logistics as a service) to equip businesses with dependable and speedy deliveries.
With a real-time network that connects over 12 million drivers, OneRail has cemented its position as a leading last-mile delivery company. It matches the right vehicle with the right delivery, allowing brands to increase their scalability while reducing overhead expenses by designing the most efficient solutions by combining machine learning technology with its expertise and comprehensive market knowledge.
OneRail transforms the last-mile delivery landscape by integrating its fast, intelligent OmniPoint Platform, a scalable national network of couriers, and a skilled Exceptions Assist team. Together, they make deliveries frictionless, ensuring businesses remain ahead of the curve while maintaining maximum customer satisfaction.
OmniPoint offers users real-time visibility into an end-to-end network, thereby boosting efficiency and giving companies complete control over their deliveries. OneRail’s API is the fastest matchmaker in the market, connecting deliveries with the best couriers, regardless of the time, rates, and modes. This platform also enables fleet asset management, allowing businesses to track couriers and assets using the automated tool and keeping the supply chain intact. Furthermore, when combined with the Exceptions Assist team, the OmniPoint platform can alter delivery outcomes in real time, making it easy to achieve delivery SLAs with each shipment.
OneRail’s shipment lifecycle unfolds in eight stages: placing consumers’ orders, assigning SLAs to set a desired ETA, shopping rates, printing labels, dispatching couriers, optimizing routes, dispatching the Exceptions Assist team, and capturing POD to boost the customer experience. Each stage has the highest level of security, allowing carriers to leverage OmniPoint’s built-for-privacy feature to provide shippers with real-time, accurate data by adhering to security requirements.
With a cloud-based delivery cloud engine, OmniRail matches and dispatches each delivery to the right couriers by factoring in the cube, queue, weight, and delivery time, serving as a connecting point for supply and demand. OmniPoint’s API and microservices also connect the demand signal (E-Commerce, ERP, Point of Sale) with Internal and external fleets or manually enter the delivery data to grant real-time visibility into the entire last-mile delivery process.
We aim to develop a flexible, predictable, and responsive supply chain solution that gives our partners, clients, and their customers a sustainable competitive edge. — Bill Catania, CEO
The OmniPoint platform leverages various leading-edge microservices to connect the OneRail Delivery Cloud to different external partners and transaction stakeholders, including Delivery API, Push API, Transit Flow Engine, Push Translator, Label API, and Transform Service that accepts and transforms the outbound package delivery data to match courier API requirements and dispatch the delivery.
OneRail possesses a comprehensive portfolio of assisting enterprises across the globe with their delivery and shipment processes. One of OneRail’s clients, a Michigan-based brand that provides high-quality pet products and services, needed to implement a scalable solution to enhance same-day shipping. With nine locations that needed an upgraded and advanced scalable solution, the client sought out OneRail’s services due to OneRail’s platform and values. The client also leveraged OneRail’s seamless integration process, which connected to the company’s existing systems to carry information from the POS to the delivery driver network.
As a result of OneRail’s customized and unified approach, the client could mitigate the challenges of extensive coding and ongoing maintenance of developing an in-house system to connect to couriers. By reducing the dependency on in-house deliveries, team partners could prioritize floor work, manage the business, and maintain uninterrupted connections with the customer base.