Cisco, along with eight other prominent companies, has taken a proactive and collaborative approach to address the impact of artificial intelligence (AI) on the Information and Communications Technology (ICT) workforce. Through their participation in the US-EU Trade and Technology Council’s Talent for Growth Task Force, these companies have come together to evaluate the transformative effects …
The landscape of consumer demands has undergone a transformative shift over the past few decades, driven by the rise of e-commerce and mobile technologies. In the earlier days, customer demands were more predictable, and contact centres were perceived merely as a cost of doing business, lacking significance in shaping a company’s brand identity. However, with …
Continue reading “Cisco, Google Cloud, and the AI Revolution in Contact Centres in EMEA”
Why CISCO ACI?? Indeed, This is still an unresolved technical question for some network engineers, managers, and even higher-ranking officials, who generally deal with CISCO products in their infrastructure; Why go for CISCO ACI? and What are the advantages of that. I’m going to accommodate these asks in the rest of this article. I believe …
Continue reading “The RoadMap to CISCO ACI – Whys and wherefores”
Cisco Launches AppDynamics Cloud to Enable the Delivery of Exceptional Digital Experiences Think about our lives over the last two years—more and more of what we do is online. We use more digital services than ever before, and hybrid work means more interaction with SaaS tools and web interfaces. We have very high expectations of …
Continue reading “Cloud-Native Observability in the Experience Economy”
The enterprise tech world is evolving with newer ambitions. While the wings of innovation are spreading to newer skies, the technologists are finding it hard to play catch-up and are making sure they are in tune with the technology juggernaut. CIOCoverage aims to bridge this very gap that exists between the tech-savvy where he rests, in the very heart of it. Awakening a keen insight in you to move along the flow, CIOCoverage works to make the entrepreneurs, versatile to the sturdy technological influences.
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